Frequently Asked Questions
Everything you need to know about your favorite ramen noodles and toppings.
How long does shipping take for my ramen order?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 10-21 business days depending on your location.
Do your products contain allergens like shellfish or peanuts?
Many of our ramen varieties contain wheat, soy, and shellfish. Please check the specific ingredient list on each product page for detailed allergen information before purchasing.
What is your return policy for food items?
To ensure food safety, we cannot accept returns on food products. However, if your order arrives damaged or if items are missing, please contact our support team within 48 hours for a replacement or refund.
Are your ramen bowls and toppings vegetarian-friendly?
We offer a wide selection of vegetarian and vegan options. Look for the 'Plant-Based' badge on our product listings to find ramen that fits your dietary preferences.
How should I store my dried ramen and toppings?
For maximum freshness, store your ramen and dehydrated toppings in a cool, dry place away from direct sunlight. Once opened, we recommend sealing them in an airtight container.
Do you offer bulk discounts for large events?
Yes! We offer wholesale pricing and bulk discounts for orders over 50 units. Please reach out to our team via the 'Wholesale' contact form for a custom quote.